Enquire Core

Done-for-you · Designed, built & managed for you

Don't let an unanswered enquiry become a lost customer.

Enquire Core builds bespoke enquiry-response systems that help businesses respond to, qualify and manage incoming enquiries 24/7 — including when your team has gone home.

Book a Free Enquiry AuditSee How It Works

One-off setup fee + monthly subscription, tailored to your system.

Example out-of-hours enquiry

Office closed

  1. A new enquiry arrives

    Sat 21:47

    A potential customer gets in touch after your team has gone home.

  2. Instant response sent

    Sat 21:47

    The customer gets a reply straight away, in your business's tone of voice.

  3. Details collected

    Sat 21:49

    The questions your business needs answered are asked and captured.

  4. Next step offered

    Sat 21:52

    The customer is guided towards a booking, call or appointment request.

  5. Your team is ready to act

    Mon 08:30

    The right person has the full enquiry details waiting for them.

Illustrative example. Every Enquire Core system is designed around the individual business.

The problem

Your business doesn't stop receiving enquiries when your team stops working.

What happens to an enquiry that arrives at 9pm on a Friday? Or on a bank holiday? Or while everyone is busy with other customers?

Out-of-hours enquiries

Evenings, weekends and bank holidays are when many customers get round to enquiring.

Slow responses

An enquiry that waits until the next working day can feel like no response at all.

Staff unavailable

When your team is busy, on site or with other customers, new enquiries sit waiting.

Manual follow-up

Chasing basic details over several calls and emails takes time away from real work.

Missed enquiries

Enquiries lost in a shared inbox or voicemail never become conversations.

Customers moving on

If nobody replies, a potential customer may simply contact someone else.

The 24/7 difference

Your team goes home. Your enquiries don't.

Enquire Core can operate around the clock, responding to and managing enquiries according to the rules your business sets — so nobody is left waiting just because nobody was available.

Evenings
After the office closes
Weekends
Saturday and Sunday
Bank holidays
When the business is shut
Busy periods
When staff are unavailable

How Enquire Core works

We design, build and manage it for you.

This isn't software you have to set up yourself. It's a system built around your business, by us.

  1. 01

    We understand your business

    We sit down with you and understand how enquiries currently arrive and what happens after someone makes an enquiry.

  2. 02

    We design your system

    We identify opportunities to improve the enquiry journey and design a workflow around your requirements.

  3. 03

    We build and configure it

    We create and configure the system specifically for your business.

  4. 04

    We manage it

    We keep the system running and support the ongoing process.

What we can build

Examples of what your system could include.

This isn't a fixed package. What we build depends on your business and what your enquiry process actually needs.

  • Instant enquiry responses
  • Out-of-hours responses
  • Enquiry qualification
  • Customer information collection
  • Automated follow-ups
  • Booking workflows
  • Customer confirmations
  • Team notifications
  • Lead routing
  • CRM & integration workflows
  • Bespoke enquiry journeys

Built around your business

We don't force every business into the same workflow.

Every business handles enquiries differently. We build around your process, rather than asking you to change it to fit a piece of software.

Businesses differ in their:

  • Enquiry types
  • Customer journeys
  • Booking processes
  • Staff structures
  • Response requirements

Pricing

One setup fee. One ongoing monthly subscription.

Every business is different. Your Enquire Core system is built around your requirements, so pricing depends on the complexity of your system.

One-off

Setup fee

Covers the design, build and configuration of your Enquire Core system.

Monthly

Subscription

Covers the continued operation and management of your system.

Your free enquiry audit is where we work out what you need — and what it would cost.

Who it's for

Businesses that rely on enquiries.

If new customers reach you through enquiries, Enquire Core could help. A few examples of the kinds of businesses this approach could suit:

Examples only — not a list of existing clients.

Outcomes

Respond faster. Capture more opportunities.

Keep your business moving 24/7.

  • Faster responses
  • Fewer missed opportunities
  • Less manual follow-up
  • Better enquiry handling
  • More consistent customer communication
  • 24/7 enquiry coverage

Find out what Enquire Core could do for your business.

In your free enquiry audit, we'll talk through how your business currently handles enquiries and identify what could be built.

Book a Free Enquiry AuditContact Us